Description

Job Responsibilities:
The Market Survey Researcher conducts investigative market research via telephone in a HIGH VOLUME OUTBOUND CALLING office environment. You will gather and verify information, and complete data quality control activities. This is a great base pay plus incentives opportunity. Individuals who have had any experience in sales, collections, investigations, or the industrial sectors (and are interested in an office job), are encouraged to apply.

Essential Functions

-  Conduct surveys and collect data with emphasis on validating existing company data, using methods such as phone interviews, 
   questionnaires, market analysis surveys, internet search techniques, and review of industry publications. 
-  Review, classify and record survey data in preparation for computer analysis and client usage. 
-  Perform data entry into database and other clerical work as required for task completion. 
-  Verify the accuracy and validity of data; correct any errors. 
-  Collaborate with other researchers in the work division, implementation, and completion of survey research. 
-  May compose short reports or news briefs summarizing completed research. 

Requirements

Job Qualifications:

-  Communication (Verbal): Ability to communicate effectively with others using the spoken word. 
-  Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others. 
-  Accuracy: Ability to perform work accurately and thoroughly.
-  Detail Oriented: Ability to pay attention to the minute details of a project or task. 
-  Persistence: Ability to complete tasks or continue in a course of action in spite of opposition or discouragement. 
-  Self Motivated: Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative. 
-  Technical Aptitude: Ability to comprehend complex technical topics and specialized information. 
-  Reliability: The trait of being dependable and trustworthy. 
-  Time Management: Ability to utilize the available time to organize and complete work within given deadlines. 
-  Interpersonal: Ability to get along well with a variety of personalities and individuals.

Skills & Abilities 

-  Education: High School Graduate or General Education Degree (GED)
-  Experience: One to two years of related experience is preferred. 
-  Computer Skills: One or more years of experience with technology including computer systems is required. The ability to quickly learn new software is required. Prior work experience in database entry work is preferred.
-  Other Requirements: This is a high-volume calling environment. One or more years of experience using the phone as a business tool is preferred. Outbound calling experience is highly desirable.   
-  Other Physical Requirements: Vision (Near) & Sense of Sound (Conduct Phone Interviews)
-  Work Environment: General office environment with favorable lighting and temperature; no hazardous or unpleasant conditions.

Other Job Information (if applicable):
Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

To build a diverse workforce Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women. Industrial Info Resources is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law.